Why You Need To Know Your Audience

The most important thing in lobbying is knowing your audience. If you don’t know your audience, you are stumped. You can’t tell them the right story. You can go in and talk about what is important to you and ignore what’s important to your audience. It is the most common approach. It hardly ever works. … Read more

Success leaves clues – why do some succeed

This afternoon I bumped into an old client. We chatted for a bit, and  I noted that his industrial sector was in a far better place than groups in a similar place. Here are some of the reasons for this.   They planned and resourced for the long term. They realize that regulatory, policy and … Read more

Whoiswho FOI case

Background The Commission took  a decision during the Easter of 2023 to remove the details of many staff from Whoiswho web site. At the time, many people had no idea why this decision had been taken. Directors and Heads of Unit started to get a lot more phone calls asking to speak to civil servants … Read more