Making Your Case When You Can’t Meet People – Writing the Persuasive Memo

I have been asked how you can make your case if you can’t meet officials and MEPs.

I have always viewed the memo as the most persuasive tool available. I realise few lobbyists agree with me.

I respect the advice of Richard Haas. In ‘The Power To Persuade’ he gives some clear guidelines for writing effective memos – see pages 89-96):

  1. Memos should be as short as possible.
  2. The purpose of a memo should be clear from the outset.
  3. Anticipate what issues will be of concern.
  4. Figure out how work a memo needs to accomplish. Is this the opener or your only shot?
  5. A memo is not an Agatha Christie novel.
  6. The analysis must be rigorous.
  7. The real costs and benefits of each option should be assessed over a period of time that is relevant.
  8. One of the options should be the status quo.
  9. Separate politics and partisanship from analysis
  10. If there is a relevant history, include it.
  11. Include what will be necessary to implement your recommendations
  12. Make sure that you include any weaknesses or risks in your own case.
  13. The best way to overcome an opposing argument or perspective is to preempt it.
  14. Do not provide analysis without offering your choice of the best options.
  15. Make sure the options are real ones.
  16. Be sure of the facts.
  17. Be explicit and careful about your assumptions and your methodology.
  18. Be aware of appearances.
  19. Memos can take a life of their own. Before you send a memo, always ask yourself how it might look in the newspaper or help someone with a different agenda.

I would add three things:

  1. Send the memo 48 hours advance of any call/video conference. The purpose of the call/virtual meeting is to get a decision. It is not to talk about stuff.
  2. If you are not prepared to hand over memo, don’t have the call. It suggests you have something to hide.
  3. Speaking to officials and advisers who receive a lot of notes from outside, notes sent with a view to persuade them, less than 5% of notes are persuasive.